Shipping policy

Last updated: September 1, 2026

Fourpaw currently ships orders to the United Kingdom through https://storefourpaw.shop.

Order processing
Orders are usually processed within 1–3 business days, excluding weekends and public holidays. During periods of high demand, processing may take longer. You will receive an order confirmation after checkout and a dispatch notification when tracking is available.

Delivery estimates
Estimated delivery times are shown at checkout and begin after the order has been dispatched. Standard delivery is generally expected within 5–12 business days, but delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, customs checks and other events outside our reasonable control may affect delivery.

Shipping charges
Any shipping charge or free-shipping offer applicable to your order is displayed at checkout before payment.

Tracking
When a tracking number is available, it will be sent to the email address used for the order. Tracking can take up to 48 hours to update after dispatch.

Address changes
Please check your delivery details carefully. If an address needs to be changed, contact guixizaac123@gmail.com as soon as possible. We will try to update the order before fulfilment, but changes cannot be guaranteed after processing or dispatch.

Missing or delayed orders
If tracking has not updated for an extended period or your order has not arrived after the estimated delivery window, contact us with your order number. We will investigate with the carrier and help resolve the issue.

Damaged or incorrect items
If your parcel arrives damaged or contains the wrong item, contact us promptly with your order number and clear photos of the parcel and product. We will assess the issue and provide an appropriate solution.

Contact
Fourpaw
Website: https://storefourpaw.shop
Email: guixizaac123@gmail.com